Terms of service

By using the Ashriyaa website and services (ashriyaa.com), you are deemed to have read and accepted the Terms & Conditions listed below. Ashriyaa reserves the right to modify these Terms at any time without prior notice. For any queries, comments, or complaints regarding the website, please email us at [support@ashriyaa.com].

  1. By registering or successfully placing an order on ashriyaa.com, you agree to receive updates regarding your orders via email, SMS, or WhatsApp.
  2. By agreeing to these Terms, you consent to receive promotional communication from us via email and SMS. You may opt out of promotional messages at any time by contacting us, without affecting order-related updates.
  3. We strive to ensure that all product descriptions, images, and prices displayed on the Site are accurate. However, in case of any unintentional typographical, pricing, or descriptive errors, Ashriyaa reserves the right to refuse, cancel, or modify the order, even after confirmation. A full refund will be issued for any payment already made on a cancelled order.
  4. Since our products are handcrafted, minor variations in colour, embroidery, beadwork, or finish compared to the images shown on the Site may occur and are not considered defects.
  5. We provide an estimated delivery timeline for all orders and make every effort to meet it. However, actual delivery time may vary due to courier delays, weather conditions, regional restrictions, or other circumstances beyond our reasonable control.
  6. Ashriyaa values your right to privacy. We do not sell, rent, or disclose any personal information shared by you on our website — including your name, address, email, or contact details — to any outside party, except where necessary to fulfil your order (such as with our shipping partners) or as required by law.
  7. You are prohibited from violating or attempting to violate the security of the Site. You confirm that any credit/debit card, UPI, or other payment details provided by you for placing an order are accurate and lawfully owned by you, and that you shall not use any payment method that does not belong to you.
  8. For Cash on Delivery (COD) orders, we reserve the right to seek confirmation via call, SMS, or WhatsApp before dispatch, and to restrict or cancel COD availability for certain pin codes, order values, or customers at our discretion.
  9. You understand and agree that all content on this Site — including product designs, images, photographs, videos, and the Ashriyaa name and branding — is the exclusive property of Ashriyaa and may not be copied, reproduced, or used for any commercial purpose without our prior written consent.
  10. All returns, exchanges, and refunds are governed by our [Refund Policy](https://ashriyaa.com/policies/refund-policy). We recommend reviewing product details, sizing, and colour information carefully before placing an order.
  11. You understand and agree that you are placing your order of your own free will, having reviewed the product specifications, images, and details provided by Ashriyaa on the Site.
  12. Ashriyaa shall not be held liable for any indirect, incidental, or consequential loss arising from the use of products purchased on this Site. Our total liability for any claim shall not exceed the amount paid by you for the relevant order.

For any questions regarding these Terms, please contact us at:

 Email: [support@ashriyaa.com]

Phone/WhatsApp:** [+91-8709036251]