At Ashriyaa, we take immense pride in our handcrafted products and ensure that every piece goes through a strict quality check before dispatch. Our products are carefully made and packaged, so the chances of an exchange being required are extremely rare.

We do not offer refunds, and exchanges are only possible in the unlikely event of a damaged or defective product. Please read the policy carefully before making a request.

Contact Us

For any queries regarding our Returns & Exchange Policy, please reach out:

📞 Phone: +91 87090 36251
📧 Email: Support@Ashriyaa.com

Exchange Policy

1. Exchanges for Damaged or Defective Products

• If you receive a damaged or defective product, please report it within 48 hours of delivery.
  
• To initiate an exchange, share clear images and an opening video of the package clearly showing the damaged itemvia email or WhatsApp.
  
• Once verified, we will process the exchange at no additional cost.
  

2. Non-Damaged Products

• Since our products are handcrafted and thoroughly checked, we do not provide exchanges or refunds for non-damaged products.
• All sales are considered final unless the product is damaged or defective on arrival.

Cancellations & Refunds

1. Orders can be canceled within 10–12 hours of placement.
2. Refunds for canceled orders will be processed within 2–4 working days.
3. Once an order is shipped, cancellations are not allowed.

International Orders

• Due to high shipping costs and customs duties, we do not offer exchanges for international orders.
• However, in exceptional cases, we will do our best to assist.

Important Notes

✔ Every product is handcrafted and quality-checked, making exchanges very rare.
✔ Exchanges are allowed only for damaged or defective products reported within 48 hours.
✔ Items must be returned in their original brand box & packaging.
✔ We reserve the right to decline exchange requests that do not meet our policy guidelines.

✨ At Ashriyaa, we value your trust and strive to deliver products that meet your expectations beautifully. Thank you for supporting handcrafted artistry!

We accept the following payments-

• Credit/Debit Cards
• UPI
• Net Banking

Care Instructions:

• Keep in a cool, dry place.
• Avoid water and direct sunlight.
• Clean with a soft, dry cloth.
• Store in the provided dust bag
  
  
  
  

We ensure accurate product images, but slight color variations may occur due to lighting or screen resolution differences.